Quitline interventions, particularly proactive quitlines (i.e., those that offer follow-up counseling calls), are recommended based on strong evidence of effectiveness in increasing tobacco cessation among clients interested in quitting. Quitlines use the telephone to provide evidence-based behavioral counseling and support to help tobacco users who want to quit. Counseling is provided by trained cessation specialists who follow standardized protocols that may include several sessions delivered over 1 or more months.
Guide to Community Preventive Services [Internet]. Reducing Tobacco Use and Secondhand Smoke Exposure: Quitline Interventions. c2012– [cited 2013 Feb 11]. Available from: http://www.thecommunityguide.org/tobacco/quitlines.html